Privacy Policy
Your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your personal information while providing you with the best trading signals experience.
Last Updated: December 27, 2024
This policy is effective as of the date above and applies to all users of Mujuni FX.
Introduction
This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users of Mujuni FX. We are committed to ensuring the privacy and security of your personal information and comply with applicable privacy laws and regulations.
By using our app, you consent to the practices described in this Privacy Policy. We understand the sensitive nature of trading information and treat your data with the utmost care and respect.
Information We Collect
Personal Information
- • Name and contact information
- • Email address and phone number
- • Trading preferences and settings
- • Account credentials
- • Profile preferences and settings
Trading Information
- • Trading signals and alerts
- • Market analysis preferences
- • Risk management settings
- • Trading history and performance
- • Educational content preferences
Usage Information
- • App usage patterns and preferences
- • Feature interactions and engagement
- • Signal notification preferences
- • Content consumption patterns
- • Community forum participation
Technical Information
- • Device type and operating system
- • IP address and location data
- • App performance and crash reports
- • Browser type and version
- • Network connection information
How We Use Your Information
Trading Signals Delivery
We use your information to provide personalized trading signals, market analysis, and real-time alerts based on your trading preferences and risk tolerance.
Account Management
Your information helps us manage your account, provide customer support, and ensure secure access to our trading signals and educational content.
Educational Content
We may use your information to provide personalized educational content, trading tutorials, and market insights tailored to your experience level.
Service Improvement
We analyze aggregated and anonymized data to improve our app features, develop new functionality, and enhance the overall user experience.
Communication
We may send you important updates about market conditions, app features, and relevant trading information. You can control your communication preferences in your account settings.
Information Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties for marketing or advertising purposes. Your trading information is never shared for commercial purposes.
Trusted Service Providers
We may share your information with trusted service providers who assist us in operating our app, including:
- • Cloud hosting and data storage providers
- • Analytics and performance monitoring services
- • Customer support and communication platforms
- • Payment processing services (if applicable)
All third-party providers are contractually bound to maintain the confidentiality and security of your information and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety or that of others.
Data Security and Protection
Encryption & Security
- • End-to-end encryption for all data transmission
- • AES-256 encryption for stored data
- • Secure HTTPS connections
- • Multi-factor authentication options
- • Regular security audits and updates
Trading Security
- • Secure signal delivery systems
- • Real-time market data protection
- • Access controls and audit logs
- • Employee training on privacy
- • Incident response procedures
Security Notice
While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to improve our security practices and will notify you of any security incidents that may affect your data.
Your Rights and Choices
Access Your Data
Request a copy of all personal information we have about you.
Update Information
Correct or update your personal and trading information.
Delete Your Account
Request complete deletion of your account and data.
Control Communications
Opt in or out of emails, notifications, and marketing.
Data Portability
Export your data in a machine-readable format.
Restrict Processing
Limit how we use your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Years
Trading records retention
Years
Account data after deletion
Days
Backup data retention
Children's Privacy
Our app is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
International Users
Mujuni FX is available to users worldwide. If you are accessing our app from outside Tanzania, please note that your information may be transferred to, stored, and processed in Tanzania where our servers are located.
We comply with applicable data protection laws. If you have questions about international data transfers, please contact us.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- • Posting the revised policy in our app
- • Sending you an email notification
- • Displaying a prominent notice in the app
- • Updating the "Last Updated" date
Please review this Privacy Policy periodically for updates. Your continued use of the app after any changes indicates your acceptance of the updated policy.
Contact Us
Questions About Your Privacy?
We're here to help with any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information.
Email Us
app.mujunifx@gmail.com
Call Us
+255 768 216 901
Response Time: We aim to respond to all privacy-related inquiries within 48 hours.